At Baily Priyadarshini, we aim to provide a smooth shopping experience. Our return policy for Cash on Delivery (COD) purchases is designed to ensure your satisfaction while maintaining fairness in delivery processes.

1. Checking the Product at Delivery

• Customers are required to check the product while receiving it.
• If there is any issue with the product (such as defects, incorrect items, or damage), the item can be immediately exchanged.

2. Returning the Product

• If the customer does not like the product upon delivery, they may choose to return it.
• In such cases, the customer must pay the delivery charge.

3. Conditions for Return

• Returns must be initiated at the time of delivery. Once the product is accepted, it cannot be returned later unless a defect or issue is identified.
• Products must remain in their original condition, with tags and packaging intact.

4. Non-Returnable Items

The following items are not eligible for return:

• Items marked as “Final Sale.”
• Customized or personalized items.
• Products damaged due to misuse or mishandling after acceptance.